Privacy Policy

Introduction

Welcome to Retronika! This Privacy Policy explains how we handle your personal information when you use our game across various platforms. We are committed to protecting your privacy and ensuring a safe user experience.

About Us

Retronika is developed and operated by 4Players-Studio, a company registered in the Netherlands.

Company Name: 4Players-Studio
Company Registration: Dutch Chamber of Commerce (KVK) number 93562241

Information We Collect

With the recent updates to our services, we collect the following data through various Firebase services:

  • Firebase Analytics: We collect anonymized data related to user interactions, session duration, and in-game events to understand how users engage with our game and improve the overall experience.
  • Firebase Crashlytics: We collect crash reports to help us identify and fix technical issues that may affect the stability of our game.
  • Firebase Remote Config: We collect usage data to dynamically change the behavior and appearance of our game to optimize user experience without requiring app updates.
Data We Receive from Meta

When you log in with your Meta Horizon account, we receive the following in real time to support our in-game leaderboards and ensure age-appropriate content:

  • User ID: Your unique Meta identifier to link leaderboard entries to your Horizon account.
  • Display Name & Avatar: Your public profile name and profile picture, displayed alongside your score.
  • User Age Group: Your age bracket (e.g., 13–17, 18–24) to ensure compliance with our mixed-age (13+) audience.

Note: We do not store or persist any of the Meta data above. It is used only in real time during your active session and discarded when you exit the game.

Use of Your Personal Data

The data collected is used to enhance user experience, improve game performance, and ensure the stability and security of the game. Specifically:

  • Firebase Analytics helps us understand player behavior and preferences.
  • Firebase Crashlytics aids in troubleshooting and fixing crashes.
  • Firebase Remote Config allows for real-time adjustments to game settings.
  • Meta Data (User ID, Display Name & Avatar, Age Group) is used only to display in-game leaderboards in real time and to enforce age-appropriate features.

Data Sharing and Disclosure

We do not share or disclose your personal data to third parties, except as necessary for:

  • The functioning of Firebase services (subject to Firebase’s own privacy policy).
  • Compliance with legal requirements.

Data Retention and Deletion

Firebase Data

We retain anonymized analytics and crash reports for up to 30 days and remove them thereafter.

Meta Data

We do not retain any Meta-provided User ID, Display Name, Avatar, or Age Group; it exists only in memory during your session and is discarded immediately afterward.

Data Deletion Requests

How to Request Data Deletion

If you wish to request the deletion of your Firebase-collected data, please contact us at retronika-support@4players-studio.com with the subject line "Data Deletion Request." Include your user ID and any relevant details. We will process your request within 30 days. Since we do not store any Meta data, no deletion is necessary for that information.

Data Security

Commitment to Security

We prioritize the security and privacy of our users. While no system can be completely secure, we strive to use industry-standard practices to protect your information against unauthorized access, alteration, disclosure, or destruction.

Children’s Privacy

Protection of Minors

Retronika is not directed to children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child under 13, we will delete it promptly.

Changes to This Privacy Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the updated policy on our official platforms and updating the effective date where applicable. Please review this policy periodically.

Contact Us

Inquiries and Concerns

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: retronika-support@4players-studio.com
Phone: +31 648220853
Address: Berkenlaan 16, 7917 PB Geesbrug, The Netherlands

Conclusion

Thank you for playing Retronika! We are committed to providing you with a fun and secure gaming experience. Your trust is important to us, and we are here to ensure your privacy is protected.